Policy
Refund Policy
Last updated July 2026
Because everything is digital and delivered instantly, we don't offer refunds by default.
Exceptions
- Duplicate orders — refunded in full within 5 business days.
- Non-delivery (files or access) — refunded in full if we can't resolve within 3 business days.
- Verified defect that we can't fix — refunded pro-rata.
How to request
Message us via the Help page with your order email and details.